PRIVACY POLICY
Last Updated: August 24, 2026
Lailany Inc. respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing products, creating an account, contacting us, or otherwise interacting with our services.
This Privacy Policy explains what information we may collect, how we use it, when it may be disclosed to service providers, how long we may retain it, and the choices and privacy rights that may be available to you.
This Privacy Policy applies to lailanyinc.com and services provided through this website. Third-party websites, marketplaces, payment providers, and other external services may have their own privacy policies and practices.
1. WHO WE ARE
This website is operated by Lailany Inc.
Website: lailanyinc.com
Email: info@lailanyinc.com
Lailany Inc. provides electronics and technology products, including computer equipment, mechanical keyboards, accessories, refurbished electronics, and related merchandise, as well as electronics recycling and IT asset services.
2. INFORMATION WE COLLECT
Depending on how you use our website and services, we may collect information that you provide directly to us as well as certain information collected automatically through our website and service providers.
Information You Provide
When you place an order, create an account, submit a form, request a return or refund, contact customer support, or otherwise communicate with us, we may collect information such as:
• First and last name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order details
• Products purchased
• Account information
• Messages and customer support requests
• Return or refund information
• Information you voluntarily provide through website forms or communications
Automatically Collected Information
When you visit or use our website, certain technical information may be collected automatically by our website, hosting provider, security tools, WooCommerce, analytics tools, or other service providers.
This information may include:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source
• Approximate geographic area
• Website interactions
• Cookie and session information
3. PAYMENT INFORMATION
Payments made through our website are processed by third-party payment providers, including WooPayments and its financial services partner, Stripe.
Lailany Inc. does not normally receive or store your complete credit or debit card number.
Payment providers may collect and process payment card information, billing information, transaction details, device information, and other information necessary to process payments, prevent fraud, verify transactions, and comply with applicable financial regulations.
Available payment methods may include credit or debit cards, Apple Pay, Google Pay, Affirm, or other payment methods displayed during checkout.
Your use of a payment provider may also be subject to that provider’s own privacy policy and terms.
4. ORDER AND CHECKOUT INFORMATION
When you purchase a product through our online store, we may collect and use information necessary to:
• Process your order
• Confirm payment
• Calculate applicable taxes
• Calculate shipping rates
• Prepare and ship your order
• Provide tracking information
• Communicate order status
• Process returns and refunds
• Prevent fraudulent transactions
• Provide customer support
• Maintain accounting and business records
We may retain order and transaction information when reasonably necessary for accounting, tax, fraud prevention, legal, security, or other legitimate business purposes.
5. SHIPPING INFORMATION
Shipping information may be provided to shipping carriers and shipping-related service providers when necessary to calculate shipping rates, create shipping labels, deliver orders, and provide tracking information.
We currently use the United States Postal Service (USPS) for website orders. Other shipping providers may be used if our shipping practices change.
Information shared for shipping purposes may include:
• Name
• Shipping address
• Telephone number when required
• Email address when required
• Package information
• Shipment and tracking information
6. TAX INFORMATION
Our website may use automated tax calculation services to determine applicable sales taxes based on information such as your shipping destination, order contents, and transaction details.
Information necessary for tax calculation may be processed by WooCommerce or other tax-related service providers.
We may retain transaction and tax records when required for accounting, tax, legal, or regulatory purposes.
7. CUSTOMER ACCOUNTS
If you create an account on our website, we may store information associated with your account, including your name, contact information, addresses, order history, and account preferences.
You may be able to review or update certain account information through the My Account section of the website.
Passwords are handled through WordPress and WooCommerce authentication systems and are not displayed to Lailany Inc. in plain text.
You are responsible for maintaining the confidentiality of your account credentials.
8. CONTACT FORMS AND CUSTOMER SUPPORT
When you submit a contact form or contact us for customer support, we may collect information such as:
• Name
• Email address
• Subject
• Message
• Order number, when applicable
• Photos or other information you voluntarily provide
• Other information necessary to respond to your request
We use this information to answer questions, resolve problems, assist with orders, process returns or refunds, and provide customer service.
9. ELECTRONICS RECYCLING AND SERVICE INQUIRIES
If you contact Lailany Inc. regarding electronics recycling, IT asset services, data destruction, equipment, or other services, we may collect information necessary to evaluate and respond to your request.
This may include your name, email address, telephone number, company or organization name when applicable, equipment information, and details you voluntarily provide regarding the requested service.
Information provided for service inquiries will be used primarily to respond to your request and provide the requested information or service.
10. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies to operate the website, maintain essential functionality, improve user experience, and help protect the website from fraud and abuse.
Cookies may be used to:
• Maintain shopping cart contents
• Remember checkout information
• Maintain login sessions
• Save website preferences
• Support website security
• Help prevent fraud and abuse
• Measure website performance
• Understand how visitors interact with the website
WooCommerce, WordPress, hosting providers, security providers, payment providers, and other services used by the website may place or use cookies necessary for their functionality.
You can control or delete cookies through your browser settings. Disabling certain cookies may prevent portions of the website, shopping cart, checkout, account features, or other functionality from working correctly.
11. ANALYTICS AND WEBSITE PERFORMANCE
We may use analytics and website-performance tools to understand how visitors use our website and to improve website performance, usability, products, and services.
These tools may process information such as:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate geographic area
• Referring website
• Date and time of visits
• Website interactions
Analytics providers may process this information according to their own privacy policies and terms.
12. FRAUD PREVENTION AND SECURITY
We may process information relating to orders, payment attempts, IP addresses, devices, accounts, and transactions when reasonably necessary to:
• Detect fraudulent transactions
• Prevent unauthorized account access
• Protect customers
• Protect Lailany Inc.
• Investigate suspicious activity
• Maintain website security
• Comply with payment-provider requirements
• Protect our legal rights, property, and services
Payment processors, hosting providers, security providers, and other service providers may independently perform fraud screening, risk assessments, security monitoring, or identity verification.
13. THIRD-PARTY SERVICES AND WEBSITES
Our website may include links, embedded content, maps, payment tools, social media features, or other services provided by third parties.
When you interact with a third-party service, that provider may collect information according to its own privacy policy.
Lailany Inc. is not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not operate.
14. HOW WE DISCLOSE INFORMATION
We may disclose personal information when reasonably necessary to service providers that help us operate our website, process transactions, fulfill orders, protect our business, or provide services.
These providers may include:
• Payment processors
• Shipping carriers
• Tax calculation providers
• Website hosting providers
• WordPress and WooCommerce-related service providers
• Fraud prevention and security providers
• Email and communication providers
• Analytics and website-performance providers
• Professional advisors when reasonably necessary
Service providers may process information only as necessary to perform their services, according to their agreements, privacy practices, and applicable law.
We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, customers, business, property, or the security of our services.
Lailany Inc. does not sell personal information for monetary consideration.
If our practices in the future constitute a “sale” or “sharing” of personal information as defined by an applicable privacy law, we will provide any notices, choices, or opt-out mechanisms required by that law.
15. EMAIL COMMUNICATIONS
We may send transactional or service-related emails concerning:
• Orders
• Payments
• Shipping
• Tracking
• Returns
• Refunds
• Account activity
• Customer service
• Security or administrative notices
Transactional messages that are reasonably necessary to complete or service an order or account may still be sent even if you do not receive marketing communications.
If you separately choose to receive promotional or marketing communications from us, you may unsubscribe using the unsubscribe option provided in those messages when available.
16. HOW LONG WE RETAIN INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
Retention purposes may include:
• Completing and documenting orders
• Providing customer support
• Maintaining business and accounting records
• Handling returns, refunds, and disputes
• Preventing fraud
• Meeting tax requirements
• Protecting account and website security
• Meeting legal and regulatory obligations
Different categories of information may be retained for different periods.
Some information may need to be retained after an account is closed or a deletion request is received when retention is reasonably necessary or legally required.
17. YOUR PRIVACY RIGHTS
Depending on where you live and the laws applicable to Lailany Inc., you may have certain rights concerning your personal information.
These rights may include the ability to request:
• Access to certain personal information we maintain about you
• Information about how personal information is collected, used, or disclosed
• Correction of inaccurate personal information
• Deletion of certain personal information
• A copy of certain personal information
• Other rights provided by applicable privacy law
Some requests may be subject to legal exceptions or verification requirements.
We may retain certain information when reasonably necessary for legal, tax, accounting, transaction, fraud-prevention, security, or other purposes permitted by law.
To submit a privacy-related request, email:
info@lailanyinc.com
Please include enough information for us to understand your request. We may need to verify your identity before processing certain requests.
18. CALIFORNIA PRIVACY RIGHTS
California residents may have additional privacy rights under the California Consumer Privacy Act, as amended, or other applicable California privacy laws when those laws apply to Lailany Inc. and the circumstances of the request.
Where applicable, California privacy rights may include:
• The right to know or access certain personal information
• The right to request deletion of certain personal information
• The right to request correction of inaccurate personal information
• The right to opt out of certain sales or sharing of personal information
• The right to limit certain uses or disclosures of sensitive personal information
• The right not to receive discriminatory treatment for exercising applicable privacy rights
The specific rights available to you depend on applicable law and the circumstances of your request.
To submit a California privacy request, contact:
info@lailanyinc.com
We may need to verify your identity or authority to make a request before processing it.
19. CHILDREN’S PRIVACY
Our website and online store are not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13.
If we learn that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete or otherwise appropriately address the information.
20. DATA SECURITY
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, payment system, network, or electronic storage system can be guaranteed to be completely secure.
Customers are encouraged to protect their account credentials and use reasonable security practices when accessing online accounts.
21. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our website, products, services, technology, business practices, service providers, or legal requirements.
When this Privacy Policy is updated, the revised version will be posted on this page and the Last Updated date will be changed.
22. CONTACT US
If you have questions about this Privacy Policy, how your information is handled, or would like to make a privacy-related request, please contact:
Lailany Inc.
Email: info@lailanyinc.com
Website: lailanyinc.com